Terms of Service

Terms of Service

Effective Date: 2/10/2024

Welcome to Pound Paws! These Terms of Service (“Terms”) govern your use of our website, https://poundpaws.shop/  and the purchase of products offered through our online store. By accessing or using our Site, you agree to be bound by these Terms.

1. General Conditions

1.1 You must be at least 18 years old or have parental consent to use this Site. 1.2 We reserve the right to refuse service to anyone for any reason at any time. 1.3 We may modify or discontinue any part of the Site or Service without prior notice.

2. Products & Orders

2.1 Product Availability: We strive to keep our inventory updated, but we do not guarantee the availability of any product listed on our Site. 2.2 Pricing: Prices are subject to change without prior notice. The price displayed at checkout is final. 2.3 Order Acceptance: We reserve the right to cancel or refuse any order at our discretion.

3. Shipping & Delivery

3.1 Processing Time: Orders are typically processed within 2-5 business days. 3.2 Shipping Time: Delivery times vary based on location and chosen shipping method. 3.3 Lost or Delayed Shipments: Pound Paws is not responsible for delays caused by couriers or customs.

4. Returns & Refunds

4.1 Eligibility: Items must be returned within 14 days of delivery in unused condition. 4.2 Refund Process: Refunds are issued once the returned item is inspected and approved. 4.3 Non-Refundable Items: Personalized items, used products, or items damaged by the customer are not eligible for refunds.

5. Payments & Security

5.1 We accept major credit cards, PayPal, and other secure payment methods. 5.2 All transactions are encrypted to ensure security. 5.3 You agree to provide accurate billing and payment information.

6. User Accounts

6.1 You are responsible for maintaining the confidentiality of your account and password. 6.2 Any unauthorized use of your account must be reported immediately.

7. Intellectual Property

7.1 All content on this Site, including images, text, and logos, is the property of Pound Paws and is protected by copyright laws. 7.2 Unauthorized use or reproduction of any content is prohibited.

8. Limitation of Liability

8.1 Pound Paws is not liable for any direct, indirect, incidental, or consequential damages resulting from the use of our Site or products. 8.2 We make no guarantees regarding the accuracy or reliability of any content on our Site.

9. Governing Law

9.1 These Terms shall be governed by and construed in accordance with the laws of Bangladesh, without regard to conflict of law principles.

10. Changes to Terms

10.1 We reserve the right to update these Terms at any time. 10.2 Continued use of the Site after modifications signifies your acceptance of the updated Terms.

11. Contact Information

For any questions regarding these Terms, please contact us at: Email: info@poundpaws.shop

Thank you for shopping at Pound Paws!